Posts by Mullen

Boulder Digital Works names Boches to Board of Directors

Boulder Digital Works this week named Mullen’s Edward Boches to its board of directors. Boches joins the likes of Mike Geiger of Goodby Silverstein and Partners, Ben Malbon of BBH Labs,  Scott Witt of Apple, and Chuck Porter of Crispin Porter + Bogusky helping to guide the program in its effort to train the next [...]

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Here she is – Miss America 2010 @ Mullen’s NC office

Yes, that’s right. You read that headline correctly and must be wondering what the unlikely pair hooked up for. And as much as we would love to share the scoop of this clandestine meeting, we can’t – at least not yet. Miss America 2010, Caressa Cameron, recently graced the Mullen offices in Winston-Salem. The outgoing, [...]

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Everything is beautiful – Mullen wins Alberto-Culver’s TRESemme

Posted by Mullen on 06/09/10

In case you haven’t seen the Adweek or Ad Age articles, wanted to share the great news that Mullen’s North Carolina office has won Alberto-Culver’s TRESemme business. We’ll let the trade press stories speak for themselves, but we’re proud of the win and all the hard work that went into the pitch process. It’s been [...]

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Date night – congrats to the One Show winners

Quick congrats to all the winners at the One Show last night. Here at Mullen we’re proud because the Boston Bruins Date spot picked-up the lone pencil in the TV under $80K category. Now speaking of the Bruins, they’ve got a job to do tonight.  Looks like we pissed-off the Flyers with that nasty billboard [...]

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I’m not emotionally ready

Posted by Mullen on 04/13/10

Here’s the latest TV spot from Zappos where real-life customer service team member Michael helps a distressed customer manage her emotions. They are so nice at Zappos. Ironically, Fast Company reports that Zappos’ best customers are the ones who return the most merchandise. Just goes to show the power of great customer service. If you’d [...]

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That’s a nice deep fryer

Giovanna, a very real customer service representative from Zappos, stars in Mullen’s latest spot for the beloved online retailer. This is the second of three :30′s in the Zappos campaign. Another spot called Jesse broke last week. The reviews so far are good. Please let us know what you think.

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The Making of the Zappets

We thought some of you might to like to see how Mullen and Special Guest created the new ad campaign for Zappos.  Director Aaron Duffy put together a documentary film that takes you behind the scenes as the “Zappets” were brought to life. There is one Zappos TV spot in the market so far. Many [...]

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First Zappos spot breaks

The first TV spot in the new Zappos campaign from Mullen has launched. The spot is based on an actual call with a Zappos customer service representative – yes, that’s a real Zappos employee named Tom on the line doling out the happiness. We’ll keep sharing new creative from the campaign as it breaks. There’s [...]

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The Zappets are coming

Posted by Mullen on 03/05/10

Mullen’s first creative for Zappos breaks next week.The work will be posted here as it goes live; however, the pre-launch begins today with this New York Times column from Stuart Elliott. Please have a read. This work was inspired by the amazingly unique culture and genuinely happy customer service we discovered at Zappos when pitching [...]

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Mullen Bloggers Recap: Posts from the Week of January 4th

There’s no shortage of fun, insightful, conversation inducing posts from Mullen bloggers last week. Over at The Lost Jacket, Stuart Foster ponders the meaning and opportunity of “meta” content and shares some thoughts about the challenges that franchises encounter in localizing content.

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